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Managed IT Service

Managed IT Services

Transform today for a better tomorrow…

One of the key challenges facing small to medium size businesses is outdated technology.

As technology rapidly evolves, the equipment and systems that led businesses to success often won’t be
adequate to take it to the next level.

The burden of keeping IT operational leaves many businesses stuck in break-fix mode, and without the technical know-how and resources to scale.  

Without well-managed and updated technology, a business is exposed to security and cyber threats, and its ability to recover from a man-made or natural disaster can be significantly impacted.  

The good news is, it doesn’t need to be this way. 

Managed IT services offer businesses a strategic approach to managing their  IT infrastructure, providing cost-effective solutions, proactive support, and peace of mind. 

Managed IT Service Provider

Make more time to focus on building your business.

Our Managed IT Services remove the burden of your IT infrastructure. 

By leveraging our industry experience and expertise, you will have managed IT services that optimizes your IT infrastructure and delivers improved performance, operation efficiencies, security, and ongoing support for your systems. 

Get back to growing your business, with more time to focus and no more IT headaches. 

Managed Security Services and Cybersecurity
Desktop Management

Effortlessly monitor and manage your desktops with our comprehensive as-a-service solution. Boost productivity, security, and efficiency.

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Disaster Recovery
Backup & Restore

QTG’s Backup & Restore Services: Secure, scalable data backup with ransomware protection and alternative site recovery.

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Managed IT Service Provider
Server & Network
Management

Optimize performance, security, and reliability with our IT server and network management services for seamless operations.

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Managed IT Service Provider
Managed Cloud
Infrastructure

Maximize efficiency, security, and scalability with our Cloud infrastructure management services for seamless operations.

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Managed IT Service Provider
Disaster Recovery

QTG’s Disaster Recovery service ensures business continuity with tailored recovery infrastructure and comprehensive disaster recovery testing.

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Managed IT Service Provider
IT Help Desk

Efficiently resolve technical issues and support users with our outsourced IT help desk services.

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What the outcomes look like

With our highly trained and experienced IT consultants on your team, complex IT solutions are made simple.

Your systems are optimized and aligned with your business objectives

You have measurable returns on investment from your IT assets

Peace of mind knowing your data and IT infrastructure are secure

Business agility and productivity are no longer impeded by IT issues and downtime

Desktop Management

We ensure seamless operation of your end-user devices,
provide robust maintenance, and support, and offer a dedicated helpdesk for all your IT needs. With optional addons like Antivirus, Security Awareness Training, vulnerability management, M365 and email, we are committed to safeguarding your IT infrastructure and enhancing your productivity.

Backup & Restore

Whether it is a single file or a critical system, our secure
backups and range of restore tools are optimized to get you
back to business quickly. We have the tools to get you back
up no matter the scenario. QTG provides a comprehensive data backup solution, eliminating the need for businesses to manage their own backup infrastructure.

  • Data Security: Data is encrypted and stored in multiple locations for redundancy and disaster recovery purposes.
  • Quick Restoration: In case of a data loss event, clients can quickly restore their data.
  • Cost-Effective: BaaS offers reduced IT infrastructure costs compared to traditional means.
  • Scalability: The service can be easily scaled to meet the growing needs of the client.
  • Ransomware Backup Protection.
  • Air-Gap Backups: QTG provides air-gap backups to protect the client’s backups in the case of a ransomware attack.
  • Alternative Site Recovery.
  • Datacenter Failure Solution: In the case of a datacenter failure, virtual machine backups may be restored to local or cloud-based datacenters for alternative site recovery.

Server & Network Management

Unlock the Potential of Your IT Infrastructure with QTG’s
Server and Network Management Services.

  1. Optimized Performance: Our expert team ensures your
    servers and networks are finely tuned for peak performance, minimizing downtime, and maximizing productivity.
  2. Enhanced Security: Protect your sensitive data and
    infrastructure from cyber threats with our robust security
    measures. We implement next gen firewalls, intrusion
    detection systems, and encryption protocols to safeguard
    your network from unauthorized access and potential
    breaches.
  3. Improved Reliability: We identify and address potential
    issues before they escalate, ensuring that your systems
    remain reliable and available when you need them most,
    keeping your business operations running smoothly.
  4. Scalability: As your business grows, so do your IT needs.
    Our server and network management services are designed to scale alongside your business.
  5. Cost Efficiency: By outsourcing your server and network
    management to QTG, you can significantly reduce your IT
    expenses.
  6. Expert Support: Our team of skilled professionals
    provides exceptional support and guidance, ensuring that
    you receive the highest level of service and expertise.
  7. Compliance and Regulations: Our server and network
    management services help you meet regulatory
    requirements from data privacy regulations to industry specific mandates, we got you covered, providing you with peace of mind knowing that your IT operations are compliant and secure.

Managed Cloud Infrastructure

Empower Your Business with QTG’s Cloud Infrastructure
Management Services.

  1. Optimized Performance: Through proactive monitoring,
    optimization, and resource allocation, we maximize
    efficiency and minimize downtime, enabling your business
    to deliver consistent, high-quality services to customers.
  2. Cost Optimization: By right-sizing your infrastructure,
    identifying cost-saving opportunities, we help you
    maximize the value of your cloud investment while
    minimizing unnecessary expenses.
  3. Streamlined Operations: Our services simplify the
    process by providing centralized management, automation,
    and orchestration capabilities.

Disaster Recovery

QTG’s Disaster Recovery services offers a comprehensive solution designed to safeguard your business operations against unforeseen disruptions. 

Our Disaster Recovery services include:

  • Tailored Disaster Recovery Infrastructure: We
    provide active/active, active/standby, or cold site
    options to meet your specific Recovery Point
    Objectives (RPO) and Recovery Time Objectives
    (RTO).
  • Semi-annual Disaster Recovery Tabletop
    Exercises: Regular exercises to ensure your team is
    well-prepared for any potential disruptions.
  • Backup as a Service Option: An additional layer of
    protection for your critical data.
  • Annual Disaster Recovery Testing: QTG will
    assist the client in simulating a disaster and a
    walkthrough of the test results, measured against the
    client’s Recovery Point Objectives (RPO) and
    Recovery Time Objectives (RTO).

IT Help Desk

QTG’s Helpdesk provides 24/7 support for end-users and IT
teams. Service is provided with three tiers to handle
progressively more complex problems. QTG’s ticketing
system will track open issues, manage escalations and report
on frequently encountered problems for optimization.
Clients are supported via voice, chat, email, and online
tickets.

Be part of the QTG team!
Take the first step and click below to APPLY.
JOB OPENING
Posted Date
IT User Support Specialist

25 Oct 2023

Apply
Senior System Administrator

25 Oct 2023

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Business Analyst

25 Oct 2023

Apply
You may download QTG application form here.