IT Help Desk
Outsource your IT help desk for efficient issue resolution and enhanced user support, ensuring seamless operations. Access expert assistance and reduce overhead costs with our dedicated help desk services.
QTG’s Helpdesk provides 24/7 support for end-users and IT teams. Service is provided with three tiers to handle progressively more complex problems. QTG’s ticketing system will track open issues, manage escalations and report on frequently encountered problems for optimization. Clients are supported via voice, chat, email, and online tickets.
Help Desk is included with Managed Desktop and Server and Network Management services.